205-989-2000

Customer Service

Thank you for visiting our website. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At Cherokee-Scrubs4All our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within 30 days of purchase.
 
You can visit our locations to exchange or return your item(s), or return by mail. Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed, or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles.
 
Shipping and handling costs are not refundable.

To assure proper credit, all returns are subject to inspection upon receipt. There are two ways to return an item:
  1) Bring it to one of our stores with your receipt:
     - Mobile: 3688A Airport Blvd, Mobile, AL 36608 (251-304-0083)
     - Hoover: 3049 John Hawkins Pkwy, Hoover, AL 35244 (205-989-2000)
  2) Mail it with your receipt by using the return shipping information provided here. Ship via insured mail or carrier
      to the location where purchased. Return shipping cost and original shipping and handling are not refundable
      unless item is manufacturer defective when shipped.
 
If you would like to make an exchange, please refer to the sizing charts to assure proper fit and note "exchange" on the return label.